What is the Digital Service Design Course?
A training course that presents the key principles and foundations for designing innovative digital services, based on the UAE Government’s Service 2.0 development methodology, aimed at delivering a seamless experience that saves customers time and effort.
Prime Minister’s Office
Course Details
Duration
Two months
Learning Method
Hybrid/Online
Enrollment
Government Entities
Language
Arabic
Key Features
Interactive in-person workshops
Self-paced training sessions
Hands-on activities
Outcomes
- Principles of innovative digital service design
- Best practices in user experience (UX)
- Understanding the Digital Customer policy and digital government services
Who is the Target Audience?
01
Digital Transformation project managers
02
Government service owners