A training course that presents the key principles and foundations for designing innovative digital services, based on the UAE Government’s Service 2.0 development methodology, aimed at delivering a seamless experience that saves customers time and effort.

In collaboration with

Course Details

Duration

Two months

Learning Method

Hybrid

Enrollment

Government Entities

Language

Arabic

Interactive in-person workshops

Self-paced training sessions

Hands-on activities

  • Principles of innovative digital service design
  • Best practices in user experience (UX)
  • Understanding the Digital Customer policy and digital government services
01
Digital Transformation project managers
02
Government service owners