Leading the Change for Inclusive Digital Transformation is an introductory course designed for government leaders, including Executive Leadership Teams, Department Heads, Chief Information Officers (CIOs), and Directors. The course builds a high-level understanding of digital accessibility principles and compliance, fosters greater awareness and empathy around digital accessibility, and introduces practical, actionable steps to embed accessibility into digital initiatives.

Course Details

Modules

Three

Learning Method

Self Paced

Enrollment

Government Leaders

Language

English

Introductory, leadership-focused approach to digital accessibility.

Three-module learning structure: Introduction to Digital Accessibility; The Case for Digital Accessibility; The Role of Leadership.

Practical demonstrations and simulation-based insights into digital barriers.

  •   Build a high-level understanding of digital accessibility principles and compliance.
  •   Increase awareness and empathy around the experiences of people of determination and people who may encounter digital barriers.
  •   Recognize common digital accessibility barriers related to vision, hearing, mobility, cognition, speech, and sensitivity to motion and light.  
  •   Understand why accessibility is a strategic decision that can contribute to better experiences, innovation, operational efficiency, and trust.  
  •   Understand the leadership role in embedding accessibility into digital transformation plans, procurement, contracts, KPIs, and project checkpoints.  
  •   Identify practical actions to sustain accessibility through budgeting, communication, monitoring, and continuous quality assurance.
01
Executive Leadership Teams
02
Department Heads
03
Chief Information Officers
04
Directors

Digital accessibility means ensuring that websites, applications, and digital services can be accessed and used by everyone, including people of determination. 

The course is designed for government leaders, including Executive Leadership Teams, Department Heads, CIOs, and Directors.

Accessible digital services support inclusion and can contribute to better user experiences, service adoption, operational efficiency, and trust in government services.

No. The session positions accessibility as a leadership and organizational responsibility that should be embedded into planning, procurement, contracts, project checkpoints, KPIs, and ongoing quality assurance.

No. Accessibility should be considered from the beginning of a project. Leaving it until the end can make remediation more difficult and costly.

No. Accessibility is an ongoing quality assurance and improvement process that requires continuous monitoring and improvement.

Leaders can establish accessibility as a clear priority, require accessibility KPIs, include accessibility expectations in contracts and projects, allocate budgets for training and tools, and include accessibility in regular reporting.